2nd ed. AMACOM - Book Division of American Management Association, 2010.
ISBNs 9780814415467 9781621983286
Resumen (en inglés): There’s no escaping problem employees. But with 101 prewritten disciplinary write-ups at a manager’s fingertips, there is a way to escape the headaches, anxiety, and potential legal trouble of performance review or counseling sessions. Completely updated and covering the latest developments in employment law, this Second Edition explains the disciplinary process from beginning to end and provides ready-to-use model documents that eliminate the stress and second-guessing about what to do and say. Expertly written, the write-ups cover every kind of problem including substandard work quality, absenteeism, insubordination, e-mail misuse, sexual harassment, drug or alcohol abuse, and more. Readers will also find new information on laying the ground work for a tidy dismissal; tying progressive discipline to annual performance reviews; formally addressing intermittent FMLA abuse; ways to avoid drafting documentation that could later be used against their company; and much more. There is perhaps no more dreaded managerial task than communicating with an employee about a disciplinary problem, but this one-of-a-kind guide helps managers handle any scenario fairly, constructively, and, most importantly—legally.